Support
Frequently asked questions
Quick answers for onboarding, API keys, sandbox usage, and how to move through the first version of the developer portal.
How do I get started?
Create your account, get your sandbox API key, then use the API reference to make your first /v1/partner request.
Where do I get my API key?
Use the “Get your API key” page for first-time signup. Once your account exists, use the API Keys page for additional keys and rotation.
Do sandbox and live keys work the same way?
They use the same authentication pattern with the X-API-Key header. Sandbox is intended for testing and seeded scenarios.
How do I get a production key?
Production access is enabled separately. To request production access, contact contact@bluecrestlab.com.
Can I have more than one API key?
Yes. The API Keys page is for creating additional keys, naming them by system or environment, and revoking them safely.
What should I do after I get a key?
Start with POST /v1/partner/airline/disruptions to submit a disruption manifest, then use the compensation and rerouting endpoints for each passenger. Set up a webhook endpoint to receive real-time events as disruptions are processed.
Do I need the playground to integrate?
No. The playground is optional. It helps you inspect flows and seeded scenarios, but the core integration path is key creation plus the API reference.